Self Hosted Pricing
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100% Money-Back Guarantee
Complete Feature Comparison
Every Plan includes all Powerful Features Scale based on your Team Size, Sites, Mockups, and Project Volume
Starter
$99
/year*
Professional
139
/year*
Business
$169
/year*
Team Members
Collaborate with up to 200 team members in your organization
Unlimited Comments
Unlimited comments on all workspaces
Edit & Delete Comments
Edit and delete comments with full control
Attachments
File attachments on comments
Active Private Comments
Private comments visible only to team members
Screenshot Annotations
Auto-annotate comment area on screenshots
Page Approvals
Page approval workflow management
Request Changes
Send notifications for request changes after website feedback is complete
Email Notifications
Workspace-based email settings and custom templates
WordPress Plugin
WordPress plugin for seamless integration
Ottokit Integration
Seamless integration with Ottokit
Multi-Platform Support
Support for WordPress, Shopify, HTML
Priority Support
Priority customer support
Team Collaboration
Assign and collaborate with team members on comments
Looking for Cloud Hosting?
Prefer a fully managed setup hosted by us? Cloud plans are available below.
100% Money-Back Guarantee
Try SureFeedback risk-free for 7 days. If you’re not completely satisfied, We’ll refund your purchase – No Questions Asked.
7 Days
Money Back Guarantee
100%
Satisfaction Guaranteed
24/7
World Class Support Team
Frequently Asked Questions
If your question is not listed, please contact us from here
SureFeedback Cloud is our fully hosted platform. You connect your site and start collecting visual feedback immediately without installing or maintaining anything. It works across WordPress, Shopify, and custom websites using a lightweight JavaScript widget.
SureFeedback Self Hosted is the WordPress plugin version. It runs inside your own WordPress installation, and all projects and feedback are managed from your WordPress dashboard.
Cloud is ideal if you want zero maintenance, predictable performance, and multi-platform support.
Self Hosted is ideal if you prefer to keep everything inside WordPress and manage it yourself.
In most cases, yes.
Because Self Hosted runs on WordPress, you or your team will handle plugin installation, WordPress updates, backups, security, and hosting performance.
If you want the simplest setup with the least maintenance, SureFeedback Cloud is usually the easier option.
Self Hosted plans are based on the number of dashboard sites you can run.
A dashboard site is a WordPress installation where SureFeedback is installed and where you manage all projects and feedback. From one dashboard site, you can connect and manage multiple client sites and projects.
If your staging site is a separate WordPress installation, it is usually treated as another dashboard site. If it shares the same installation, it is typically not
If staging environments are important to your workflow, we recommend confirming your setup with support before purchasing.
In most cases, no.
SureFeedback is built to be lightweight and only runs when someone is leaving feedback, so it should not affect normal browsing performance.
Overall speed will still depend on your hosting quality, theme, and active plugins. If you want the most consistent performance without managing servers or tuning WordPress, SureFeedback Cloud is often the simpler choice because it runs on our fully managed platform.
Updates work like any standard WordPress plugin.
When we release a new version, it appears in your WordPress dashboard under Plugins or Dashboard → Updates. You decide when to install it, either immediately or after testing on staging.
This gives you full control to test changes, avoid unexpected updates, and update on your own schedule.
Lifetime plans include all future updates.
Self Hosted plans include product support and documentation to help you with setup, configuration, and day-to-day usage.
Support covers plugin functionality, setup guidance, and product related questions. For hosting level issues such as server configuration, caching conflicts, or third-party plugin problems, assistance from your developer or hosting provider may also be required.
Yes, self hosted supports branding and customization options depending on your plan, including white labeling and workflow customization.
If you are planning a fully branded client experience or advanced workflows, we recommend reviewing the plan features carefully or confirming details with our team before purchasing.
Self Hosted includes a 14-day money back guarantee on your first purchase.
This allows you to test the plugin in your workflow before committing long term.
Refunds are generally not available on renewals.
Yes.
SureFeedback originally started as a plugin and later evolved into a standalone Cloud platform to deliver faster performance, better stability, real-time collaboration, and multi-site management.
If you start with Self Hosted and later move to Cloud:
– Your existing plugin license remains valid for its term.
– Existing plugin users receive one year of free access to the Cloud Starter plan.
– Migration of existing projects may require a fresh setup with guidance from support, as there is no one-click automated transfer publicly available.
Cloud is recommended for growing teams that need scalability and cross-platform support.
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Turn feedback into action with a tool that keeps your team aligned and your projects moving