Efficient Collaboration, Precise Feedback, Higher Quality Products.
Discover how SureFeedback helps product teams around the world bring their product ideas to live.
Visual Feedback and Annotation
Empower your product team to provide specific, detailed feedback on design elements and suggest changes directly on your website or design files.
Client-Focused Feedback Channels
With SureFeedback, you can establish client-focused feedback channels, making it easy for clients to provide essential input on product prototypes, wireframes, or early-stage designs.
Time-Stamped Comments and Notifications
SureFeedback provides real-time feedback updates and instant notifications to keep your product team in the loop all the time
Integrate with Your Favorite Tools
SureFeedback integrates seamlessly with Zapier, giving you access to over 1500+ apps and automations. Turn feedback into automated tasks
Design History and Revision Tracking
Empower your team to maintain comprehensive records of design alterations and revisions with SureFeedback’s design history and tracking features
Trusted by Most Efficient Product Development
Hear from our satisfied users.
Impressive product and now excellent customer service. I would recommend SureFeedback any time. Impressive!
Tina Sundstrup
Graphic Designer at Formsproget
This software is revolutionizing our client revision process – Thank you!!!
Jillyn
Marketing Strategist at Technology Aloha
Frequently Asked Questions
If your question is not listed, please contact us from here
SureFeedback Cloud is our fully hosted platform. You connect your site and start collecting visual feedback immediately without installing or maintaining anything. It works across WordPress, Shopify, and custom websites using a lightweight JavaScript widget.
SureFeedback Self Hosted is the WordPress plugin version. It runs inside your own WordPress installation, and all projects and feedback are managed from your WordPress dashboard.
Cloud is ideal if you want zero maintenance, predictable performance, and multi-platform support.
Self Hosted is ideal if you prefer to keep everything inside WordPress and manage it yourself.
In most cases, yes.
Because Self Hosted runs on WordPress, you or your team will handle plugin installation, WordPress updates, backups, security, and hosting performance.
If you want the simplest setup with the least maintenance, SureFeedback Cloud is usually the easier option.
Self Hosted plans are based on the number of dashboard sites you can run.
A dashboard site is a WordPress installation where SureFeedback is installed and where you manage all projects and feedback. From one dashboard site, you can connect and manage multiple client sites and projects.
If your staging site is a separate WordPress installation, it is usually treated as another dashboard site. If it shares the same installation, it is typically not
If staging environments are important to your workflow, we recommend confirming your setup with support before purchasing.
In most cases, no.
SureFeedback is built to be lightweight and only runs when someone is leaving feedback, so it should not affect normal browsing performance.
Overall speed will still depend on your hosting quality, theme, and active plugins. If you want the most consistent performance without managing servers or tuning WordPress, SureFeedback Cloud is often the simpler choice because it runs on our fully managed platform.
Updates work like any standard WordPress plugin.
When we release a new version, it appears in your WordPress dashboard under Plugins or Dashboard → Updates. You decide when to install it, either immediately or after testing on staging.
This gives you full control to test changes, avoid unexpected updates, and update on your own schedule.
Lifetime plans include all future updates.
Self Hosted plans include product support and documentation to help you with setup, configuration, and day-to-day usage.
Support covers plugin functionality, setup guidance, and product related questions. For hosting level issues such as server configuration, caching conflicts, or third-party plugin problems, assistance from your developer or hosting provider may also be required.
Yes, self hosted supports branding and customization options depending on your plan, including white labeling and workflow customization.
If you are planning a fully branded client experience or advanced workflows, we recommend reviewing the plan features carefully or confirming details with our team before purchasing.
Self Hosted includes a 14-day money back guarantee on your first purchase.
This allows you to test the plugin in your workflow before committing long term.
Refunds are generally not available on renewals.
Yes.
SureFeedback originally started as a plugin and later evolved into a standalone Cloud platform to deliver faster performance, better stability, real-time collaboration, and multi-site management.
If you start with Self Hosted and later move to Cloud:
– Your existing plugin license remains valid for its term.
– Existing plugin users receive one year of free access to the Cloud Starter plan.
– Migration of existing projects may require a fresh setup with guidance from support, as there is no one-click automated transfer publicly available.
Cloud is recommended for growing teams that need scalability and cross-platform support.