Getting Started With SureFeedback SaaS

Are you looking to collect clear, actionable feedback on your websites or client projects?

If so, you’re likely aiming to streamline collaboration, reduce back-and-forth communication, and speed up approvals so projects move forward without delays.

Many teams rely on email threads, screenshots, or scattered messages to gather input, which quickly becomes overwhelming and inefficient.

Tracking feedback manually, organizing comments, and ensuring everyone stays aligned takes unnecessary time and often leads to missed details or unclear instructions. This slows down reviews and makes it harder to deliver polished work.

That’s where SureFeedback comes in.

SureFeedback is a visual feedback and collaboration platform that helps you collect, manage, and act on website feedback effortlessly.

Our goal is simple: make feedback easy, precise, and organized so you can improve websites faster and keep every stakeholder on the same page.

If you’ve ever struggled with messy revision cycles or unclear feedback, this guide is for you. Here, you’ll learn everything you need to start collecting comments, organizing insights, and collaborating smoothly with SureFeedback.

What is SureFeedback?

SureFeedback is a user-friendly visual feedback and comment management tool that helps you improve websites, streamline communication, and speed up project delivery without complexity.

It acts as a powerful solution for capturing comments directly on live web pages, organizing feedback across workspaces, and collaborating with clients or teammates in one clean centralized dashboard.

For example, imagine a web designer named Sam. He wants to gather client feedback on a newly redesigned homepage. Instead of receiving vague messages like “fix the section under the header”, Sam can use SureFeedback to let his client:

• Click directly on any element to leave comments
• Add screenshots and context automatically
• Assign comments or attach files
• View and discuss changes in one workspace
• Track progress through approvals and statuses

Without a dedicated tool, managing this manually can be frustrating and time-consuming. That’s where SureFeedback steps in.

With SureFeedback, Sam can collect comments, organize them per project or page, assign tasks, and track everything in one place.

SureFeedback also integrates seamlessly with WordPress through automatic plugin installation, allowing you to connect your site in seconds. And the best part? It’s built to support teams, freelancers, and agencies at any scale.

How to Sign Up?

Once you’ve decided to streamline your feedback process, signing up for SureFeedback is simple.

Simply visit our website and click on the “Get Started” button.

or you can simply use this link : https://app.surefeedback.com/register

You’ll be guided through a quick registration process where you can create an account using your email address and a secure password. Or, if you prefer, you can sign up using your Google account, making it even quicker to get started.
After your account is created, you’ll land in your dashboard where you’ll be guided through the initial steps of adding your first website.

That’s it. You’re ready to begin collecting and organizing feedback with SureFeedback.

Some Common Terms You Should Know

Here are some common terms you’ll come across while using SureFeedback:

• Organization
• Workspace
• Site
• Magic Link
• Comment
• Assignment
• Page Approval
• Status Tracking
• File Attachments
• Private Threads
• WordPress Integration
• Access Link Sharing

Getting familiar with these terms will help you navigate the platform and understand what each feature does as you begin collecting and managing feedback.

How to Set Up Your First Website

In this guide, we’ll walk through setting up your first website in SureFeedback. Follow the steps below:

Step 1: Log in to SureFeedback

Log in to your SureFeedback using this link. You will be redirected to the dashboard. Please click on Add New Site at the top right.

Step 2: Enter Site Details

Select WordPress as your platform and enter your site URL along with your WordPress admin credentials in the next step

Note : You can also select custom site if required. If you select custom site, please copy the script given and paste it before closing </body> tag for optimal performance.

Step 3: Install Plugin Automatically

Click Install Plugin to allow SureFeedback to connect to your WordPress site without any manual uploads.

Step 4: Verify Connection

Once installation completes, follow the verification prompt to confirm that your site is successfully connected. If the site verification fails, Please go to sites tab > Actions > Integration, and check if you have added right credentials here.
After successful integration the website will now appear in the Sites tab.

Step 5: Start Adding Comments

• Open your connected site through the Magic Link and start adding comments directly on your pages. You can now collaborate with clients or teammates instantly.

• After you click on the magic link, a widget will load on your site, you can pin point on the component where you want to collect the feedback.

That’s it. Your site is now ready to collect feedback.

What Happens After Setup?

After connecting your first website, you can begin exploring the full power of SureFeedback.

You can:

• Invite clients or colleagues to review your pages
• Organize feedback by site, workspace, or page
• Assign, resolve, and track comments
• Approve pages and manage review statuses
• Assign, subscribe the comments to the specific members of the workspace
• Monitor activity using your workspace dashboard
• Make the comments public or private as required

You’re now ready to gather meaningful feedback and streamline your entire collaboration process.

How to Get Support?

By now, you’ve learned the key features and steps to begin using SureFeedback.

You can start collecting comments, coordinating with your team, and improving your website with clarity.

If you encounter any issues or have questions, we’re here to help. Simply reach out through our contact page: https://surefeedback.com/contact-us/

You can also explore additional resources and helpful articles inside your dashboard for more guidance.